What is ICP Smart Services? A Complete Guide (2024)

ICP Smart Services is a Dubai-based online portal where you can share your details and obtain your Emirates ID and Residential Visa. The Federal Authority for Identity, Citizenship, Customs, and Port Security in the UAE oversees it. They handle things like identity, citizenship, immigration, and customs.

If you're starting a new business or moving to Dubai, ICP Smart Services makes it easy and helps ensure your success.

What Functions Does ICP Smart Services Provide?


Source: ICP Smart Services Website

The ICP Smart Services website offers various functions for business owners and travellers:

Check Application Status: Log in with your Smart Number to see how your applications are doing from your phone, tablet, or laptop.

Make Online Changes: Easily update your application details online.

Reschedule Residence Entry: If your first appointment is cancelled, you can change it online.

Passport Services: Get a new passport, make an old one fresh again, or get a replacement for one that is lost or broken.

Residency Visas: Get new visas, renew them, or change your visa status.

Business Licence Management: Get and renew business permits, also keep your company details updated.

Employee Visa Management: Handle visa applications, renewals, and status changes for your business employees.

Visitor Entry Permits: Apply for, renew, and change visitor entry permits to the UAE.

Fines and Fee Payments: Check and pay fines or fees related to different government services.

Online Appeals: File an appeal conveniently on the website.

Refund Requests: If needed, request a refund online.

Emirates ID Updates: Check or update your Emirates ID info easily on this platform.

Online Visa Services: Go to the website for information on tourist and business visa services.

Who Has To Register for ICP Smart Services?

ICP Smart Services are designed for various purposes, including registration for different services. The specific individuals or entities that need to register for ICP Smart Services in Dubai may vary depending on their required service.

New Residents: If you're moving to the UAE and applying for a residency visa or identity card.

Visa Renewal or Changes: People who live there now want to renew their visa, change personal details, or shift from one visa status type.

Passport Services: UAE citizens seeking passport services like renewals or applying for new passports.

Businesses and Employers: Owners or employers managing employee visas or customs-related services.

Visitors: If you're visiting the UAE and need an entry permit or want to extend your visa.

GCC Nationals: Citizens of Gulf Cooperation Council countries for services applicable to them in the UAE.

Registering with ICP Smart Services ensures easy online access to manage these essential services.

Note: UAE residents and tourists coming to the UAE don't need to register on the ICP portal before travelling.

How to Register for ICP Smart Services?

To begin using ICP smart services, just follow these simple steps:

Visit the ICP's Official Website: Go to the Federal Authority for Identity, Citizenship, Customs, and Port Security's (ICP) official website.

Account Creation: Look for the option to create a new account. You will have to give simple details like your name, email, and phone number.

Verification: After entering your details, confirm your account. This usually involves clicking a link in your email or using a code sent to your phone.

Log In: Once verified, log in using your new details.

Provide Required Info: Fill in any additional details needed for the services you want. This might include your Emirates ID, passport info, and other personal or work details.

Complete Registration: Follow the steps to finish registration, agreeing to terms or doing extra verification if needed.

Access Services: After registering, explore various services like applying for visas or checking application status.

If you prefer, you can register at the airport by giving your Smart Number and nationality at the Smart Services counter. For phone registration, call 800 9090.

There's also a mobile app—download it from the website to register anytime, anywhere.

How to Use ICP Smart Services?

Using ICP Smart Services is a breeze. Here's how:

Get Your Tracking Number: You're good to go once you have your tracking number.

Schedule Appointments: Make appointments with immigration and labor authorities by choosing the date and time that suits you. It's easy!

Meet with the Dubai Land Department: Request an appointment with an officer at the Dubai Land Department. This officer will confirm your appointment, which you can use for visa and residence entry processes. It's handy for applying for a UAE residence visa.

Get Service Fee and Receipt: The Dubai Land Department will provide you with a service fee and a payment receipt. Keep these safe. If you miss deadlines, there could be additional fees, and there's a risk of not being allowed into the UAE or even deportation.

Track Online: Keep an eye on your application online. See how it's progressing.

Contact Call Center: Need updates? No problem. Reach out to the call centre for any relevant information.

By following these steps, you'll smoothly navigate the ICP Smart Services for your visa and residence needs.

ICP Services: Emirates ID and Residency Permit Issuance

ICP offers a user-friendly online service for obtaining your Emirates ID and Residency Permit. Here's a simple guide on how to go about it:

Access the ICP Portal or UAE ICP App: Go to the ICP website or use the UAE ICP App.

Register with UAE Pass: Enter your email address to create a UAE Pass account. Provide your UAE phone number.

Gather Required Documents: Collect the necessary documents for the application.

Select Service: Choose "Residence permit & Emirates ID Issuance Service."

Submit Application: Fill in the application form and review/update the provided information.

Make Payment: Process the required payment.

Receive Emirates ID: Your Emirates ID will be delivered through a certified delivery company. This ID serves as an approved alternative to the stamped passport for proof of residence visa.

Following these steps, you can efficiently obtain your Emirates ID and Residency Permit through the ICP online service.

ICP Services: Renewing Emirates ID and Passport Abroad

The UAE now has a great service that lets people renew their Emirates ID cards and passports, even if they are not in the country. This is all done through ICP. Here's how you can kickstart the renewal process:

Renewing Passport via ICP Website:

Visit the ICP Passport Renewal Portal: Use the ICP passport renewal website to log in. If you don't have a UAE Pass account yet, sign up first.

Select "Issuing a Passport" Service: Pick the "Issuing a passport" service.

Choose Family Member: Select the family member whose passport needs renewing.

Reason for Passport Issuing: Opt for "passport renewal" as the reason for issuing the passport.

Verify and Update Date: Double-check the date and update if necessary.

Pay Service Fee: If there's a service fee, go ahead and make the payment.

This process ensures that the rightful owners are renewing their documents. Even if you're outside the UAE, accessing the authority’s smart application or website on your mobile is a breeze. With ICP, you can easily choose the service, submit your renewal application, pay fees, and complete the transaction hassle-free.

ICP Smart Services New Updates

ICP has rolled out a bunch of updates to enhance services for citizens, residents, and visitors through its smart system. Check out the cool new features:

30-day Visa Extension: Introducing a one-time 30-day extension service for 90-day visit visas.

Residence Renewal Policy: A new policy limits renewal applications if residence validity exceeds 6 months.

Visa Amendments for GCC Citizens: Cancelling and amending visa info for GCC citizens registered without an Emirates ID.

Extended Visit Visas: Extending visit visas for relatives or friends for 30, 60, and 90 days, and pre-entry validity.

Printing Visa and Residence Details: Visa holders can now print details directly from their accounts.

PRAN Number Addition: Adding the PRAN Number to financial receipts for identity requests.

Service Changes: Discontinuing delegate services, facilities fund services, and related features.

Updated Costs: Updated visa and Emirates ID costs were added to the system (AED 100).

Extended Stay Services: Residence visa holders outside the country for over 6 months can use the 'Issue permit for staying outside UAE over 6 months' service.

Family Group Visas: Issuing visas for family groups visiting the UAE for tourism, treatment, or accompanying a patient, for 60 or 180 days.

People of Determination: Exempting UAE citizens people of determination from fingerprints for passport issuance, renewal, and replacement applications.

Exception Service: Offering an exception service from Emirates ID procedures (fingerprints and ICAO) in individual accounts in the E-Channel.

No Charges for People of Determination: Stopping charges or fees for people of determination.

Sponsorship File Fee Exemption: Exempting financial guarantees for opening a sponsorship file and providing fee recovery services for people of determination.

Residency Data Amendments: Amending data on the residency of twins with specific occupation classifications.

These services are now easily accessible in individual and establishment accounts, making it simpler to get what you need. Stay tuned for more convenience and efficiency!

What To Do Before You Arrive in Dubai?

Before you reach Dubai:

Check ICP Services: Due to new rules, you might need ICP Services for a UAE residence Visa. Even if you're visiting for business or tourism, you can use ICP for temporary residency.

Schedule ICA Appointment: Before arriving in the UAE, set up an appointment with the ICA service centre. Do this online from your account. Follow the steps to 'schedule an appointment,' pick your date, and confirm.

Online Booking: Alternatively, head to the ICP website and click on "Contact Us." You can also directly call using your UAE number at 800 9090 or from outside the UAE at +971 4-227-700.

By following these steps, you are ready for an easy beginning in Dubai, Abu Dhabi, or the UAE.

Conclusion

In simple words, if you are getting ready to move your business to Dubai we will help make it easy. At Kilton, we can guide you to the optimal business location, aid in Visa applications, and manage all the necessary paperwork.

With our help, you'll be ready for success from the very beginning, ensuring a great start for your company. Contact us today for a free consultation with one of our expert company formation consultants. Visit our website for more information on starting a business and attaining entrepreneurial success.

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